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This Week According to Joel: Phone Down, Dad Down, Work Down

Our Globelines phone and internet connection in Mandaluyong is STILL DEAD.  For almost month!!!  It began February 11, 2008… and until today March 6, 2008 – the phone is still dead.  My multiple requests for a temporary alternative line seem to have fallen of deaf robot ears.  No one calls to inform us of situation or of the request I made.  There is no restitution being provided by Globelines, not even a word from this vaunted telecom company only impotent consolation.   I have to keep calling them, and they never call back, knowing very well how difficult it is to call them in the fist place.

If I were God, I’d send them all into exile.  But I’m not, so I’m going to exile myself instead from them.

On my recent call to Globe telecom, I again requested for a temporary line.  I added too that they should note down that my dad is in the hospital for a broken femur after stumbling in the bath.    But hey… I don’t think the technical support people care all that much that we can’t use the phone to facilitate his speedy recovery.

I also don’t think they care that I can hardly work anymore – because of the precious time I have to spend at an internet cafe instead of at my home office.

Globe telecom and Innove are just begging for me to give an ultimatum and I will give it tomorrow.

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